Terms & Conditions for Vacation Home Rental
These general terms and conditions apply between the owner who made the ad at Rentnjoy (the owner) and parties who, directly or through a third party, enter into an agreement with owner according to what is stated in the booking confirmation (the guest). The agreement may apply to lodging, travel, the purchase of other products and services, or a combination of the above (the agreement).
2. Booking and Payment
2.1 The lessor is bound by this agreement after a booking request is approved. With the approval, lessor accepts the renter and all the rules that apply to the lease.
2.2 Renter is bound to this agreement when the specified prepayment is paid. With the advance payment, the lessee accepts all of the provisions applicable to the lease.
2.3 The remaining payment must be paid 14 days before the agreed starting date.
The renter pays a deposit as security for the indemnity, as the hirer may incur under this agreement.
4. Vacation Home owner responsibility
4.1 Rentnjoy’s responsibility is limited to the service provided on the web site www.Rentnjoy.com. Information on the website are binding for the owner, but may be changed before an agreement is entered into if reservations have been clearly made and the guest has been duly informed about the change. Rentnjoy is not responsible for possible printing or proofing errors.
4.2 As booking agency, Rentnjoy is responsible for ensuring:
a. that the guest receives written confirmation of his booking and other important documents;
b. that information is provided on the method of payment;
c. Rentnjoy is not responsible for promises that may have been made by third parties directly to the guest without Rentnjoy’s knowledge and that Rentnjoy is not aware of nor should be aware of (try to get such promises in writing to avoid problems).
4.3 The owner is responsible for providing the guest with products and services as specified in the agreement. This responsibility also applies to services etc. to be provided by parties other than the owner.
Owner is responsible for ensuring:
a. where to collect keys, and that the guest is informed about any other matters of significance
relating to the arrangement;
b. that the arrangement corresponds to the description in the booking confirmation;
c. verify the identity of renter;
d. inform the renter of any significant change to the reservation;
e. renter may use the residence from the agreed time at date of arrival until the agreed time at date of departure.
5. Lessee obligations
5.1 House rules
Renter must care the vacation home and follow the rules, instructions and regulations. Be responsible for all damage that occurs to the property and its contents, by the hirer or any member of the company’s negligence.
5.2 Vacation home use
Renter shall not use the vacation home for something other than what was agreed in the booking (usually recreation) and must not allow more people to stay overnight in the residence or on the property than was anticipated at the time of booking.
Renter must clean properly before leaving. If this is not done, lessor is entitled to reasonable compensation.
5.4 Dealing with fault, failure, fire or theft
If the renter has a complaint, he should present them to lessor as soon as possible, preferably within one day from the date of arrival. Errors that occur during your stay, should the renter reported immediately, so that lessor gets a chance to correct it.
If the landlord does not provide what was promised in the state or at the right time and are able to offer you another cottage that differs from the one you booked are so small that they are irrelevant to you, the renter has the right to terminate the lease.
Renter must pay back all the renter paid and replace proven and reasonable expenses, net of the benefits the renter may have had of the accommodation. Instead of canceling the lease, the renter can request that the rent is reduced.
The lessor has the right to put someone else in place of the lessee and the lessee must accept that person if there are special reasons for refusing. Renter must then inform lessor prior to the completion date.
6.1 The paid rental amount is normally not refunded. Some refunds may occur depending on the owner’s cancellation terms, always with deductions for prepayment.
6.2 Lessee is entitled, that instead of cancellation, assign the lease to another person, if accepted by the owner.
6.3 Cancellation insurance is valid in the following cases, which may not have been known when the reservation was made:
a) death, illness or accident of a serious nature, affecting yourself, husband / wife, partner, family member or traveling companion;
b) call to the armed forces or civil defense,
c) the occurrence of a serious event beyond your control that could not be foreseen when the reservation was made, and that means that it is not reasonable to ask that the reservation must stand firm, for example, extensive fire or flood in residence.
d) It must be able to prove his with a certificate from eg doctor, authority or insurance companies. Certificate should be sent to us as soon as possible, no later than one week after the date of cancellation.
Any dispute concerning the interpretation or application of these terms and conditions, the parties shall resolve by agreement. If the parties are unable to agree, the dispute shall be settled by the courts. For the avoidance of doubt Rentnjoy shall in any dispute arising out of this agreement not in any circumstances be deemed to be a party to the dispute, or in any way involved in the dispute. Disputes arising from this agreement shall affect only the parties to this agreement. This agreement (including this section) shall be interpreted and applied in accordance with Swedish law.
These Terms have been established by M.C.WITTE of Sweden AB March 2, 2012.